Ola Club Privacy Policy.

Ola Club respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how Ola Club collects, uses, and protects information provided by customers, members, guests, and visitors who interact with our club, website, booking platforms, registration systems, or communications.

Information We Collect

We may collect personal information including:

• Name
• Email address
• Mobile phone number
• Membership information
• Booking and reservation information
• Sports preferences and player level
• Participation in padel, pickleball, fitness programs, tournaments, leagues, clinics, events, and other Ola Club activities
• Communications and customer service inquiries

How We Use Your Information

We may use your information to:

• Manage memberships and customer accounts
• Process court reservations and registrations
• Communicate regarding reservations and club services
• Notify customers about available matches and playing opportunities
• Provide information about tournaments, open plays, leagues, clinics, academy programs, events, and other club activities
• Provide customer support
• Send promotional offers when appropriate consent has been provided
• Improve Ola Club's services and customer experience

SMS Communications

Customers may voluntarily opt in to receive SMS/text messages from Ola Club. SMS messages may include information regarding court and match availability, padel and pickleball activities, tournaments, open plays, academy programs, memberships, club events, and promotional offers.

Message frequency varies. Message and data rates may apply.

Customers may reply STOP at any time to unsubscribe from SMS communications or HELP for assistance.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services, becoming a member, creating an account, or making a reservation at Ola Club.

Full details are in our Ola Club SMS Terms & Conditions.

Mobile Information and SMS Consent

Mobile information, including mobile phone numbers, SMS opt-in data, and messaging consent, will not be sold, rented, shared, or transferred to third parties or affiliates for marketing or promotional purposes.

SMS opt-in consent is specific to Ola Club and will not be transferred to another business for that business to send marketing messages.

Service Providers

Ola Club may use third-party service providers to assist with the operation of our business, including booking systems, payment processors, communications providers, technology platforms, and other service providers.

These providers may process personal information only as necessary to provide services on our behalf and subject to applicable privacy and security obligations.

Your Choices

You may request that we update or correct your personal information.

You may opt out of marketing SMS communications at any time by replying STOP.

For SMS assistance, reply HELP or contact Ola Club.

Changes to This Privacy Policy

Ola Club may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact Us

Ola Club
8135 NW 56th St
Doral, FL 33166
Phone: (305) 848-4811