Ola Club Terms & Conditions.

These Terms and Conditions govern your access to and use of the Ola Club website, facilities, booking systems, memberships, programs, activities, services, and text-messaging program.

By accessing our website, creating an account, making a reservation, purchasing a membership or service, participating in an Ola Club activity, or voluntarily opting in to receive text messages, you agree to these Terms and Conditions and any additional policies presented at the time of purchase, registration, or enrollment.

1. About Ola Club

Ola Club is an indoor sports and lifestyle club located at:

8135 NW 56th Street
Doral, Florida 33166

Ola Club services may include:

• Indoor padel
• Indoor pickleball
• Fitness and functional-training programs
• Academy lessons and clinics
• Leagues, tournaments, camps, and Open Play
• Memberships
• Coworking spaces
• Private, corporate, fundraising, and community events
• Café, retail, and related amenities

Programs, schedules, coaches, amenities, and services may change periodically.

2. Eligibility and Accounts

You must provide accurate and current information when creating an account, becoming a member, registering for a program, making a reservation, or purchasing a service.

You are responsible for:

• Protecting your account credentials
• All activity conducted through your account
• Informing Ola Club promptly of unauthorized account activity
• Maintaining current contact and payment information
• Providing an accurate mobile telephone number

Minors may participate only with the authorization and supervision required by Ola Club.

3. Reservations and Bookings

Court, lesson, class, event, coworking, and program reservations are subject to availability.

A reservation is not confirmed until the applicable booking system or an authorized Ola Club representative provides confirmation.

Customers must comply with:

• Posted booking windows
• Maximum active-reservation limits
• Check-in requirements
• Court and facility rules
• Applicable cancellation and no-show policies
• Program-specific eligibility requirements

Ola Club may modify court assignments, instructors, schedules, or program formats when operationally necessary.

4. Pricing and Payment

Prices are displayed at the time of purchase or booking and may be subject to applicable taxes and fees.

Unless otherwise stated:

• Payment is due at the time of purchase or reservation
• Packages and membership fees must be paid in advance
• Promotional pricing applies only during the stated promotional period
• Discounts cannot be combined unless expressly authorized
• Prices may be changed prospectively at Ola Club’s discretion

Customers authorize Ola Club and its payment providers to charge the payment method submitted for authorized purchases, recurring memberships, fees, and other amounts due.

5. Memberships

Memberships are governed by the benefits, limitations, pricing, booking privileges, commitment period, renewal terms, and cancellation provisions disclosed when the membership is purchased.

Membership benefits may include:

• Court discounts
• Advance-booking privileges
• Fitness access
• Coworking access
• Guest passes
• Event access
• Other member benefits

Unless expressly stated otherwise:

• Memberships are personal and non-transferable
• Membership benefits cannot be exchanged for cash
• Membership discounts apply only to the eligible member’s portion
• Sharing or misuse of membership privileges may result in suspension or termination
• Unused benefits do not roll over

Any minimum commitment or early-termination provision will be disclosed before purchase.

6. Cancellations, No-Shows, and Refunds

Each reservation, lesson, program, event, package, or membership may have a specific cancellation and refund policy.

Customers are responsible for reviewing the applicable policy before completing a purchase.

Late cancellations and no-shows may result in:

• Loss of the reservation
• Forfeiture of amounts paid
• Deduction of a package credit
• A late-cancellation or no-show fee
• Temporary restriction of booking privileges

Except where required by law, fees may be nonrefundable after the applicable cancellation deadline.

7. Lessons, Packages, and Academy Programs

Private lessons, group training, clinics, and academy packages are subject to the policies disclosed at the time of purchase.

Where a package requires:

• Advance payment
• A fixed weekly schedule
• Completion within a specified period
• Minimum attendance
• Timely cancellation

the customer agrees to comply with those requirements.

Unused, expired, or missed sessions may be forfeited in accordance with the applicable package policy.

8. Facility Rules and Conduct

Customers, members, players, guests, and visitors must:

• Treat employees, coaches, players, and guests respectfully
• Follow staff instructions and posted safety rules
• Use courts, fitness equipment, and amenities appropriately
• Wear suitable athletic clothing and footwear
• Avoid threatening, abusive, discriminatory, disruptive, or unsafe behavior
• Avoid damaging club property
• Refrain from unauthorized commercial activity, solicitation, coaching, or resale
• Properly supervise minors under their responsibility

Ola Club may refuse entry, remove an individual, suspend privileges, or terminate an account or membership for conduct that threatens safety, interferes with operations, violates these Terms, or negatively affects other customers.

9. Assumption of Risk

Padel, pickleball, fitness training, and other physical activities involve inherent risks, including slips, falls, collisions, contact with equipment or other participants, muscle strains, and other injuries.

By voluntarily participating, you acknowledge and accept the ordinary risks associated with the activity.

You are responsible for determining whether you are physically able to participate. Consult a qualified healthcare professional before beginning an exercise program when appropriate.

Additional waivers or releases may be required for specific programs or activities.

10. Personal Property

Customers are responsible for their personal property.

To the extent permitted by law, Ola Club is not responsible for lost, stolen, misplaced, or damaged personal items.

Any lockers or storage areas are provided for convenience and do not create a bailment relationship.

11. Photography and Media

Ola Club may photograph or record general club activities, events, or tournaments.

Where required, Ola Club will obtain appropriate authorization before using an identifiable individual’s image for advertising or promotional purposes.

Customers who do not wish to be photographed should notify Ola Club personnel. Separate parental or guardian authorization may be required for minors.

12. Coworking and Internet Access

Coworking and Internet services are provided as amenities and may be interrupted or unavailable.

Customers may not use Ola Club networks or coworking facilities to:

• Violate any law
• Access or distribute unlawful or harmful material
• Interfere with systems or networks
• Engage in fraudulent or abusive activity
• Create a nuisance or disrupt other customers

Ola Club does not guarantee uninterrupted Internet access, network security, privacy, or suitability for a particular business purpose.

13. Events and Third-Party Services

Certain events, classes, services, food, merchandise, or programs may be provided in cooperation with independent instructors, vendors, sponsors, or organizations.

Third parties may have separate terms, waivers, and privacy practices.

Ola Club is not responsible for independently operated third-party services except as required by law.

14. Promotions

Promotions:

• Are valid only during the stated period
• May be limited by availability
• May contain eligibility requirements
• May not be combined with other offers
• Have no cash value
• May be modified or discontinued as permitted by law

Fraudulent, duplicate, unauthorized, or abusive use of a promotion may result in cancellation.

15. Electronic Communications

You consent to receive transactional communications reasonably necessary to administer your account, purchases, reservations, memberships, and participation in Ola Club activities.

Transactional communications may include:

• Reservation confirmations
• Schedule changes
• Payment confirmations
• Membership notices
• Safety or operational updates
• Customer-service responses

Marketing email and SMS communications require the applicable consent and may be discontinued through the provided opt-out method.

Consent to receive marketing communications is not a condition of purchase.

16. Ola Club SMS Program

Ola Club uses SMS communications to send information to customers and members who have voluntarily opted in.

Messages may include:

• Court reservation confirmations and updates
• Match availability and invitations
• Padel and pickleball information
• Open Play announcements
• Tournament and league information
• Academy, lesson, and clinic information
• Membership information
• Club events and schedule changes
• Promotional offers and specials

17. SMS Consent

Customers may opt in by providing a mobile telephone number through an Ola Club registration or signup process and affirmatively selecting an optional SMS-consent checkbox.

The checkbox is not selected by default.

Where supported, customers may also opt in by texting an authorized keyword such as START or SUBSCRIBE to an Ola Club messaging number.

Consent to receive marketing SMS messages is voluntary and is not a condition of:

• Purchasing goods or services
• Creating an account
• Becoming a member
• Making a reservation
• Registering for an activity
• Participating in Ola Club programs

SMS consent applies only to communications from Ola Club and is not transferable to another business.

18. SMS Message Frequency and Charges

Message frequency varies based on your activities, reservations, preferences, and Ola Club programs and promotions.

Message and data rates may apply.

Your wireless carrier’s standard messaging and data charges may apply to messages sent to and from Ola Club.

SMS delivery is subject to your wireless carrier’s network availability and services.

Wireless carriers are not responsible for delayed or undelivered messages.

19. SMS Opt-Out

You may cancel your participation in the Ola Club SMS program at any time by replying:

STOP

Ola Club may also recognize standard opt-out keywords including:

• STOP
• STOPALL
• UNSUBSCRIBE
• CANCEL
• END
• QUIT
• REVOKE
• OPTOUT

After submitting an opt-out request, you will receive a confirmation message. You will no longer receive messages from the applicable SMS program unless you subsequently opt in again.

A final administrative message confirming your opt-out may be sent.

20. SMS Help

For assistance with the Ola Club SMS program, reply:

HELP

You may also contact Ola Club at:

(305) 848-4811

21. Mobile Number Changes

You are responsible for providing an accurate mobile telephone number.

If your number changes, is reassigned, or is disconnected, you should notify Ola Club or opt out before discontinuing use of the number.

22. Mobile Information and Messaging Consent

Participation in the Ola Club SMS program is subject to the Ola Club Privacy Policy.

Ola Club does not share, sell, rent, or otherwise provide mobile telephone numbers, text-messaging opt-in data, or messaging consent information to third parties or affiliates for marketing or promotional purposes.

All categories exclude text-messaging originator opt-in data and consent. This information will not be shared with third parties, affiliates, or lead generators for marketing or promotional purposes.

Ola Club may use operational service providers to deliver messages, maintain records, process reservations, or support the SMS program. These providers may use information only to provide contracted services to Ola Club.

23. Transactional and Marketing Messages

Where Ola Club sends both transactional and marketing communications, marketing consent will be obtained separately when required.

Opting out of marketing messages may not prevent Ola Club from sending legally permitted, non-promotional communications related to:

• An active transaction
• A court or program reservation
• A membership
• A safety issue
• A customer-service request

24. Website Content and Intellectual Property

The Ola Club name, logos, designs, text, graphics, photographs, videos, and other website content are owned by or licensed to Ola Club and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish, display, sell, license, or commercially exploit Ola Club content without written permission.

25. Prohibited Website and Messaging Use

You may not:

• Attempt unauthorized access to the website, accounts, or messaging systems
• Introduce malware or harmful code
• Scrape or harvest data without authorization
• Impersonate another person
• Use the website or messaging service for fraud or unlawful conduct
• Interfere with website or messaging operations
• Send unlawful, abusive, threatening, fraudulent, or harmful content
• Misrepresent your affiliation with Ola Club

26. Disclaimer of Warranties

To the fullest extent permitted by law, the website, facilities, services, and SMS program are provided on an “as is” and “as available” basis.

Ola Club does not guarantee that:

• The website or messaging service will always be uninterrupted or error-free
• Every message will be delivered or delivered within a particular timeframe
• Every court, program, amenity, instructor, or service will always be available
• Information from third parties will be complete or accurate
• Participation will produce a particular athletic or fitness result

Nothing in these Terms excludes warranties that cannot legally be excluded.

27. Limitation of Liability

To the fullest extent permitted by law, Ola Club will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website, facilities, services, or SMS program.

Ola Club is not responsible for:

• Delayed or undelivered messages
• Carrier or network failures
• Inaccurate customer contact information
• Unauthorized access resulting from a customer’s failure to secure a device or account

Nothing in these Terms limits liability that cannot legally be limited or excluded.

28. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Ola Club and its owners, employees, contractors, instructors, and agents from claims, damages, losses, and expenses arising from:

• Your violation of these Terms
• Your unlawful or negligent conduct
• Your misuse of Ola Club property, systems, or services
• Claims arising from a guest or minor for whom you are responsible

29. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any dispute will be brought in a court of competent jurisdiction located in Miami-Dade County, Florida, unless applicable law requires otherwise.

30. Changes to These Terms

Ola Club may modify these Terms and Conditions, its services, or its SMS program from time to time.

Updated Terms will be posted on this page with a revised effective date.

Continued use of Ola Club services or continued participation in the SMS program following an update constitutes acceptance of the revised Terms to the extent permitted by law.

31. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

32. Contact Information

Ola Club
8135 NW 56th Street
Doral, Florida 33166
Phone: (305) 848-4811
Website: olaclubs.com

For SMS assistance, reply HELP.

To unsubscribe from SMS messages, reply STOP.

Message frequency varies. Message and data rates may apply.